Privacy Policy
Last updated: September 2026
Bare Pilates respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Bare Pilates (“we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit our website, submit an enquiry, apply to attend a session, make a booking, attend a Pilates session, communicate with us, or otherwise interact with Bare Pilates.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
The type of information we collect depends on how you interact with Bare Pilates. This may include:
Contact information, such as your name, email address, phone number and address.
Booking information, including your preferred session times, bookings, cancellations and attendance history.
Payment information, including transaction details and payment confirmations. Payment card details may be processed directly by our payment provider and are not necessarily stored by Bare Pilates.
Information provided through enquiries or applications, including information you choose to provide when contacting us or applying to attend sessions.
Pilates and session-related information, where relevant to safely providing our services, such as information you voluntarily provide regarding injuries, physical limitations, movement considerations or other relevant circumstances.
Website and device information, such as your IP address, browser type, device information and information about how you interact with our website.
Communications, including emails, messages, enquiries and other correspondence you have with Bare Pilates.
We only collect information that is reasonably necessary for operating our business, providing our services and communicating with you.
How We Collect Your Information
We may collect personal information:
Directly from you when you enquire, complete an application, make a booking or communicate with us.
When you use or interact with our website.
Through booking, scheduling or payment platforms used by Bare Pilates.
Through cookies and similar technologies used on our website.
From third-party service providers who assist us in operating our business.
Where otherwise permitted or required by law.
How We Use Your Information
Bare Pilates may use your personal information for purposes including:
Providing Our Services
We use your information to manage enquiries and applications, schedule and administer Pilates sessions, communicate with you about your bookings and provide an appropriate and personalised experience.
Communication
We may contact you regarding bookings, changes to sessions, cancellations, studio information, enquiries or other matters relating to your relationship with Bare Pilates.
Payments and Administration
Your information may be used to process payments, maintain business records, manage transactions and carry out general administrative and accounting functions.
Improving Our Services
We may use information about how clients interact with our website and services to improve our website, client experience, booking process and services.
Marketing
Where permitted by law and where appropriate, we may use your contact information to send you information about Bare Pilates, including updates, new services or other communications that may be relevant to you.
You can opt out of promotional communications at any time.
Safety and Legal Obligations
Information you provide may be used where reasonably necessary to help us provide services safely, protect our clients and business, prevent misuse or fraud, or comply with our legal obligations.
Disclosure of Personal Information
We do not sell your personal information.
We may share personal information with trusted third parties where reasonably necessary to operate Bare Pilates and provide our services. These parties may include:
Booking and scheduling providers.
Payment processors and financial service providers.
Website hosting and technology providers.
Email, messaging and communication platforms.
Professional advisers, such as accountants, insurers or legal advisers.
Service providers who assist us with the administration and operation of the business.
Government bodies, regulators or law enforcement agencies where required or authorised by law.
Where we use third-party providers, those providers may collect or process information in accordance with their own privacy policies and terms.
We will only disclose personal information where there is a legitimate business purpose, where you have provided consent, or where disclosure is otherwise permitted or required by law.
Third-Party Websites and Services
Our website or communications may contain links to websites, platforms or services operated by third parties.
These websites operate independently from Bare Pilates and have their own privacy policies and terms. We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing your personal information.
Cookies and Website Information
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better experience.
Cookies may collect information such as your browser type, device information, pages visited and general website activity.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
Children's Privacy
Bare Pilates does not knowingly collect personal information from children where doing so is not appropriate or permitted.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can consider and, where appropriate, remove that information.
Security of Your Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of storing or transmitting information electronically can be guaranteed to be completely secure. You should take care when providing personal information online and avoid sending sensitive information through unsecured communication channels.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and financial records, resolving disputes and meeting legal or regulatory obligations.
When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.
Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights in relation to the personal information we hold about you.
These may include the right to:
Request access to personal information we hold about you.
Ask us to correct information that is inaccurate or incomplete.
Request deletion of personal information where we are not required to retain it.
Withdraw consent where we rely on your consent to process your information.
Opt out of receiving marketing communications.
We may need to verify your identity before responding to a request.
To make a privacy-related request, please contact Bare Pilates using the details below.
International Disclosure
Some of the third-party services we use to operate Bare Pilates may store or process information outside Australia.
Where personal information is disclosed or processed overseas, we take reasonable steps to ensure that appropriate privacy and security protections are in place, where required by applicable law.
Complaints
If you have a concern or complaint about how Bare Pilates has handled your personal information, we encourage you to contact us first so that we can investigate and respond to your concern.
We will aim to respond to privacy complaints within a reasonable period.
If you are not satisfied with our response, you may have the right to contact the relevant privacy or regulatory authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable privacy requirements.
Any updated version will be published on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy, would like to access or correct your personal information or wish to make a privacy complaint, please contact:
Bare Pilates
Barwon Heads, Victoria, Australia
Email: Studio@barepilates.com.au
We will endeavour to respond to your enquiry as soon as reasonably practicable.